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Where is
BiodegradableStore.com located? |
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We are
located in beautiful Boulder, Colorado. This is a
central location to ship across the nation and is
the hub of the natural products industry. |
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How long has
BiodegradableStore.com been in business? |
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Eco-Products, the parent company of
BiodegradableStore.com has been in business since
1990. |
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Does BiodegradableStore.com
carry every biodegradable food service product
available? |
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Although
we are confident that we have the widest selection
of biodegradable food service products available
anywhere in the world, we do not claim that we carry
every biodegradable food service product that is
made. Technology for biodegradable products is
improving everyday. We try to keep up with all of
the latest innovations and we are open to carrying
any product that meets our product qualifications. |
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Who is Eco-Products
and how is Eco-Products related to
BiodegradableStore.com? |
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Eco-Products is the parent
company of BiodegradableStore.com. Eco-Products has
been in business since 1990 and is the nation’s
leading supplier of environmentally friendly
products. Eco-Products carries everything from
building materials (decking, flooring, carpeting,
tiling, nontoxic paints and more!) to office
supplies, cleaners and food service supplies. For
more information, please visit
www.ecoproducts.com.
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How can I invest in
BiodegradableStore.com? |
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BiodegradableStore.com and its parent company
Eco-Products are privately-held corporations. We do
not offer stock to outside investors at this time.
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Are there any job openings at
BiodegradableStore.com? |
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| Currently, we do not have any job openings. When
BiodegradableStore.com and our parent company
Eco-Products have job openings, we post them on
www.dailycamera.com
and
www.craigslist.org.
When hiring, we seek job candidates who are
currently located in Colorado. For more
information, please call us. |
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Shipping & Order Tracking |
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How long after my order is
placed will it be shipped out? When will I receive
my order? |
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All
orders are shipped out next business day. The
delivery time depends on what method you chose to
have your order shipped. UPS Ground is 3-5 business
days for most deliveries. Please add 1
business day to any shipping method you
choose. Please note:
Orders exceeding 15 cases or more may be
shipped via common carrier. |
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How do I track my order? |
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You will receive your UPS tracking number within 1-2
business days of your order. Your tracking number
will come in an email from a customer service
representative at Eco-Products, our parent company.
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Will you ship my order using
my company’s UPS, FedEx or DHL account number? |
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We cannot ship using your company’s FedEx or DHL
account number. However, we can ship using your
company’s UPS account number. To have this done,
please enter your UPS account number in the COMMENTS
field of the order processing screen (where you
enter your credit card info). |
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Billing Questions |
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Why does the charge on my
credit card statement say Eco-Products instead of
BiodegradableStore.com? |
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Since Eco-Products is the parent company of
BiodegradableStore.com, all credit cards are charged
by Eco-Products. |
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How do I setup a
direct-billing account?
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We very rarely offer direct-billing accounts for
customers outside of Colorado. If you’re interested
in filling out a credit application, please call us
and ask to speak to customer service. Processing
your credit application may take 2 weeks. |
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Questions about Corn Plastics / PLA |
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What are corn plastics? |
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Corn plastics are plastics made from PLA (polylactide).
PLA is made from corn. Corn plastic products look
and feel just like regular plastic, but they are
100% biodegradable and compostable. Corn is a
renewable resource which makes corn plastics much
more sustainable than regular plastic. Did you know
that regular plastic is made from petroleum?
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What is
PLA? |
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PLA
stands for Polylactide, and is a versatile polymer
produced by NatureWorks LLC. PLA is made from lactic
acid. Lactic acid is made from dextrose by
fermentation. Dextrose is made from cornstarch and
cornstarch is made from carbon dioxide and water.
PLA can be formed into several different products
like you see on our website.
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What
is the heat tolerance of PLA? |
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Normal heat tolerance of PLA is 110 degrees (F).
Remember to keep these products out of direct
sunlight and in a cool, dry place. Corn cutlery has
a heat tolerance of 140 degrees, but all other corn
plastic food containers and cups can only withstand
temperatures of 110 degrees. BiodegradableStore.com
guarantees that all products shipped out of our
temperature controlled warehouse in Boulder,
Colorado are in good condition prior to shipping.
BiodegradableStore.com does not take responsibility
for any products that melt during shipping or after
a customer receives them. Please call if you have
any questions about our PLA heat disclaimer policy. |
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How long does PLA take to
biodegrade or compost? |
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PLA is fully compostable and biodegradable. In
commercial composting conditions, PLA will compost
in approximately 30-45 days. Composting may take
longer in a home composting bin. |
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If I throw PLA in the trash,
will it biodegrade in a landfill? |
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Most landfills are not designed to allow
biodegrading of their contents. With that being
said, PLA will react in landfills like other organic
waste such as food. PLA is fully compostable in a
composting facility. In addition, PLA is made from
a renewable resource – corn – instead of regular
plastic that is made from oil. |
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Is PLA more or less expensive
than regular plastic? |
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PLA is now becoming competitively priced with PET
plastic. For some products, such as cold cups, PLA
is less expensive than PET. For other products, PLA
is the same or slightly more. Since PLA is made
from U.S.-grown corn, you can be confident that your
money is going back in the U.S. economy rather than
to overseas oil companies. |
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What products are made out of
PLA? |
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Products include cups, cutlery, food containers,
trash bags and more. Everyday new products are
being produced and soon enough every plastic product
will have a PLA counterpart. |
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Does PLA contain Genetically
Modified Organisms (GMO)? |
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The PLA
resin does not contain any GMO. All
genetically modified organisms are eliminated during
the production process of the PLA resin.
Unfortunately, PLA is not produced from GMO-free
corn. NatureWorks LLC, the manufacturer of the PLA
resin is continuing to explore the possibility of
making PLA from GMO-free corn. |
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Is PLA made from GMO free or
organic corn? |
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Unfortunately, PLA is not produced
from GMO-free corn. NatureWorks LLC, the
manufacturer of the PLA resin is continuing to
explore the possibility of making PLA from GMO-free
corn. The resin PLA does not contain any GMO. All
genetically modified organisms are eliminated during
the production process of the PLA resin. |
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Can you print my company’s
logo on the corn plastic cups? |
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Yes! Corn cups can be custom printed with your
logo. For prices and details on custom printed
cups, please visit our sister site
www.CustomCupStore.com.
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Questions
about Bagasse (Sugarcane) |
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What
is bagasse? |
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Bagasse is made from sugarcane. Rather than
throwing away or burning used sugarcane stalks, the
pulp is made into a paper-like substance called bagasse. Bagasse can be molded into different
shapes and products that are perfect for food
service. |
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What is the heat tolerance of
bagasse? |
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Bagasse is fully heat tolerant like paper. Bagasse
can even be put in the microwave. As with paper,
extremely hot food might cause bagasse to lose some
of its strength, but bagasse is one of the only
biodegradable food service products in the world
that can handle hot temperatures.
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Can bagasse handle liquids and
grease? |
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Bagasse will hold up to liquids and grease. It is
fully grease absorbent.
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Where are bagasse products
made? |
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Bagasse products are made in China in a clean, safe
factory. The factory does not use any child labor
or sweatshop labor. If you would like more details
on the conditions of the factory, please call us.
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Do the factories where bagasse
products are made use child labor? |
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The factory does not use any child labor or
sweatshop labor. Bagasse products are made in China
in a clean, safe factory. If you would like more
details on the conditions of the factory, please
call us. |
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Is bagasse better for the
environment than paper? |
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Many people consider bagasse to be more
environmentally friendly than paper because it is
derived from a very renewable resource – sugarcane.
Also, bagasse comes from the sugarcane stalk.
Rather than burn or throw away the used sugarcane
stalks, they are used to make bagasse food service
products. That makes bagasse a very sustainable
product!
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How long does it take for
bagasse to fully biodegrade and compost? |
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Bagasse is fully compostable and biodegradable. In
commercial composting conditions, bagasse will
compost in approximately 45-60 days.
Composting may take longer in a home
composting bin. |
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Questions about Other Products |
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Why don’t you have
biodegradable lids for the biodegradable paper hot
cups? |
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Unfortunately, biodegradable lids for hot cups are
not produced anywhere in the world… yet. This is a
major gap in biodegradable products and we are
confident that with the advanced technology being
focused on these types of products, biodegradable
hot cup lids will be manufactured within the next
few years. When they begin to be produced, you can
count on BiodegradableStore.com to be one of the
first companies to carry them. |
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How long does it take for
BioGrade cutlery to compost or biodegrade? |
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BioGrade biodegradable forks, spoons and knives are
made from a combination of cellulose and limestone.
Being completely heat-stable, these utensils begin
to breakdown upon entering a compost friendly
environment with the right temperature and
bacteria. BioGrade utensils will biodegrade in
approximately 90-120 days and are certified
compostable according to DIN Certco test. To speed
composting time, we recommend breaking the cutlery
in half prior to composting. |
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Can you print my logo on any
of your products? |
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| Yes! We can print your logo on corn cups, hot cups,
soup cups and other products. Corn cups have a
minimum order of 50,000 cups (50 cases) per size.
Biodegradable hot cups have a minimum order of
15,000 cups (15 cases) per size. Depending on the
size, napkins have minimum orders typically around
30 cases. Visit our sister site
www.CustomCupStore.com
for details and pricing. |
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Do you have any other products
besides the ones listed on BiodegradableStore.com? |
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Yes! Visit our parent company’s site
www.ecoproducts.com.
Eco-Products, has a full selection of building
materials
(decking, flooring, carpeting, tiling, nontoxic
paints and more!), office supplies, cleaners and
food service supplies.
Also, our sister site
www.CustomCupStore.com
has a full selection of products that can be custom
printed with your logo.
Are there others
that you’d like us to carry? If so, please email or
call us.
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My company manufactures
biodegradable products that I think
BiodegradableStore.com should sell. How can I get
you to carry my products on your website? |
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BiodegradableStore.com carries the most cutting edge
biodegradable food service packaging and products in
the world. If you manufacture a product that you
think would fit in our product line, please visit
the Contact Us page and send us an email. Your
email will be directed to our product development
team where they will decide if your product meets
our qualifications. We’re open to anything that
makes sense. |
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Can recycled paper be used
in food service packaging? |
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The FDA does not allow
post-consumer recycled waste in food
service packaging that has contact with food
like plates, cups and food containers.
Post-consumer recycled waste is defined as
reclaimed materials such as newspapers and
magazines that have already "touched" the
consumer.
The FDA allows
pre-consumer recycled waste in food
service packaging that does not have contact
with food. Pre-consumer recycled waste is
defined as reclaimed fibers that have not
touched the consumer such as mill scraps and
manufactural leftovers that are reused.
Some of our
recycled paper products contain post-consumer
waste and others contain pre-consumer waste.
Products that are allowed to have post-consumer
waste include napkins, toilet paper, paper
towels, carry trays and cup sleeves. Products
that are only allowed to have pre-consumer waste
include hot cups, plates and bowls.
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