Shipping

Shipping

How to Order

There are several convenient ways to order Eco-Products.

• Order directly from our online store
• Place an order with a representative via Online Chat
• Call Customer Care at 1-866-402-1831 ext. 2
  (Business hours are Mon-Fri., 8 am to 5pm MST)
• Email customercare@ecoproducts.com
• Order from a local foodservice distributor. Visit Find A Distributor to learn more.

Shipping Times

Typical domestic orders ship within 2 business days of processing.

Some orders ship faster if they are closer to our warehouses. The map below gives you a better estimate of shipping time across the country.

Estimated arrival dates don't apply to:

• Deliveries to Alaska, Hawaii, PO boxes and rural areas
• Deliveries made to U.S. territories, APO, FPO and international addresses
• Items that are out-of-stock at the time of ordering

Please Note:

• Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time.
• For shipping-related questions, please contact us directly at 1-866-402-1831 x 2 or email Customercare@ecoproducts.com

Packages Do Not Ship from Our Distribution Centers on the Following Holidays:

• New Year's Day
• Martin Luther King Jr. Day
• President's Day
• Memorial Day
• 4th of July
• Labor Day
• Thanksgiving and the day after
• Christmas

Orders exceeding 25 cases or more may be shipped via common carrier.

Shipping & Handling Information

We ship UPS Ground. If you have a UPS account number, please enter your UPS account number in the appropriate field when checking out.

We can ship FedEx only if you have a FedEx account. If you are using a FedEx or DHL account number, please enter it in the appropriate field when checking out.

Free Shipping

Shipping is free on orders over $99.00. Free shipping applies to ground only; U.S. territories, APO, FPO addresses and expedited orders do not qualify for free shipping.

Order Tracking

You will receive a UPS tracking number on the day your package ships, within 1-2 business days of your order.

International Orders

We do not ship or distribute internationally at this time.